Real Money, Real Consequences
Every month on construction projects across New Zealand, payment claims land on someone's desk. Some are straightforward. Some are disputed. But every single one triggers a statutory clock. And if the person receiving that claim does not respond in time, they lose the right to challenge the amount.
This is not a theoretical risk. It happens on projects of every size, from $5 million fitouts to $500 million infrastructure programmes. A project manager gets busy. A payment claim sits in an inbox over a long weekend. The response window closes. Suddenly the full amount claimed, whether $80,000 or $2.4 million, becomes a debt payable immediately.
The adjudication, and suspension rights in construction">Construction Contracts Act 2002 (CCA) was designed to keep money flowing in the construction industry. It does that by imposing strict deadlines on payment responses. If you are a contract administrator, PMC, project owner, or head contractor managing payment claims, understanding these deadlines is not optional. It is fundamental to protecting your client's commercial position and your own professional responsibility.
How the CCA Payment Regime Works
The CCA establishes a structured payment process that applies to virtually all construction contracts in New Zealand, including residential, commercial, infrastructure, and civil. The Act overrides any contract terms that attempt to reduce a party's rights under the legislation. You cannot contract out of it.
Step 1: The Payment Claim
Under Section 20 of the CCA, a contractor (or any party who has done construction work) can submit a payment claim to the other party. The claim must identify the construction work, indicate the amount due, and state that it is made under the Construction Contracts Act 2002.
Step 2: The Payment Schedule
Once a payment claim is received, the payer must respond with a payment schedule. Under Section 22, the payment schedule must be provided within the time specified in the contract. If the contract does not specify a response period, the CCA default applies: 20 working days from when the payment claim was served.
The payment schedule must identify the claim it relates to, state the amount the payer proposes to pay (the "scheduled amount"), and if the scheduled amount is less than the claimed amount, explain why and provide the reasons for withholding payment.
"Working days" under the CCA excludes weekends, public holidays, and the period from 25 December to 15 January. A 20-working-day window can stretch to six or seven calendar weeks if it spans the Christmas period or a public holiday cluster.
Step 3: Payment
If the payer provides a payment schedule, they must pay the scheduled amount by the due date specified in the contract (or, if none is specified, within the CCA default timeframes). If the scheduled amount is less than the claimed amount, the contractor can either accept it, seek adjudication, or both.
Step 4: Remedies
The CCA provides several remedies when payment obligations are not met. These range from the right to suspend work through to charging orders over the construction site property. We will cover the most critical of these below.
| Stage | CCA Section | Deadline | Consequence of Missing It |
|---|---|---|---|
| Payment claim served | Section 20 | Any time (per contract terms or CCA) | Clock starts for payer |
| Payment schedule due | Section 22 | Per contract, or 20 working days (CCA default) | Full claimed amount becomes a debt due (Section 23) |
| Scheduled amount due | Section 22 | Per contract due date | Contractor may suspend work (Section 24) or seek adjudication |
| Adjudication | Sections 25-41 | Determination within 20 working days | Binding interim decision |
| Charging order | Section 29 | Application to court | Charge over construction site property |
The 20-Working-Day Trap
This is where projects get into serious trouble. Under Section 23 of the CCA, if a payer fails to provide a payment schedule within the required timeframe, the consequences are immediate and severe:
- The full amount claimed becomes a debt due and payable by the payer.
- The payer loses the right to dispute the claimed amount — regardless of whether the claim was reasonable, accurate, or even correct.
- The contractor can recover the debt through the courts as a straightforward debt recovery action.
This is not a negotiating position. Section 23 is absolute. If you miss the payment schedule deadline, the claimed amount is a debt, even if the claim was inflated, contained errors, or included work that was never done. Your only recourse at that point is to challenge it later through separate legal proceedings, but you must pay first.
The logic behind Section 23 is straightforward: the CCA is designed to keep cash flowing in the construction industry. If a payer does not engage with a payment claim by providing a payment schedule, the Act assumes the claim is accepted. The payer had their opportunity to respond and chose not to, or failed to.
The Court of Appeal confirmed the strict operation of this regime in George Developments Ltd v Canam Construction Ltd [2006] 1 NZLR 177; [2005] NZCA 116, and reinforced it in Marsden Villas Ltd v Wooding Construction Ltd [2007] 1 NZLR 807; [2006] NZCA 258. Both decisions made clear that the courts will give effect to the CCA's pay-now-argue-later structure: a payer who fails to serve a valid payment schedule cannot reopen the claim's merits in the debt recovery proceeding that follows.
On top of this, the contractor gains the right to suspend work under Section 24 if the payer fails to pay the scheduled amount by the due date. Suspension must follow the notice process set out in the Act, but once triggered it is lawful and the contractor is entitled to recover costs incurred as a result of the suspension.
Common Mistakes That Get Projects Into Trouble
After a decade working on New Zealand construction projects, the same mistakes appear again and again. Most of them are avoidable with basic systems and awareness.
1. Assuming the contract overrides the CCA
This is the most dangerous misconception. The CCA overrides any contract term that attempts to reduce a party's rights under the Act. If your contract says "payment schedules must be provided within 10 working days", that is fine because it is more favourable than the CCA default. But if your contract tries to remove the right to adjudication, or limit the effect of Section 23, those clauses are void.
2. Not understanding "working days"
Working days under the CCA exclude Saturdays, Sundays, public holidays, and the period from 25 December to 15 January inclusive. A payment claim received on a Friday before a long weekend does not start losing days over the weekend. But many project teams track deadlines using calendar days, which can lead to a false sense of security or a nasty surprise when the deadline arrives earlier than expected.
3. Not tracking the response window
On busy projects, payment claims arrive alongside hundreds of other documents. Without a system to flag and track the response deadline from the moment a claim is received, it is surprisingly easy for a payment schedule to be late by a day or two. And a day late is the same as a month late under Section 23. The consequence is identical.
4. Providing a payment schedule without proper reasons
A payment schedule that says "we disagree with the claimed amount" without explaining why is not a valid payment schedule under the CCA. Section 22 requires the payer to indicate the reasons for any difference between the claimed amount and the scheduled amount. A schedule without adequate reasons may be treated as if no schedule was provided at all.
5. Confusing payment schedules with internal approvals
The CCA does not care about your internal approval process. A payment schedule is a document served on the claimant within the statutory timeframe. If your internal sign-off takes three weeks and the CCA window is 20 working days, you have a problem. The Act does not wait for board meetings, quantity surveyor reviews, or senior management holidays.
Build your internal review and approval process to complete within 15 working days of a claim being received, leaving a five-day buffer before the CCA deadline. If your contract specifies a shorter period, adjust accordingly. But always maintain a buffer.
When It Escalates: Adjudication and Charging Orders
The CCA provides a fast-track dispute resolution process called adjudication. Either party can refer a payment dispute to an adjudicator, who must issue a determination within 20 working days of being appointed (though this can be extended by agreement).
Adjudication under the CCA is designed to be quick, relatively low-cost, and binding on an interim basis. It is a rapid decision based on the evidence available, not a full trial. The adjudicator's determination is enforceable as if it were a court judgment, and parties can (and do) enforce them through the courts.
Beyond adjudication, the CCA also allows for charging orders under Section 29. If a contractor is owed money under the Act, they can apply to the court for a charging order over the construction site property. This is a powerful remedy. It effectively secures the debt against the land itself, which concentrates the mind of any property owner or developer who might otherwise delay payment.
How Systematic Tracking Prevents Missed Deadlines
The common thread in every CCA compliance failure is the same: someone did not have visibility of the deadline until it was too late. The claim was received but not logged. The response window was calculated in calendar days instead of working days. The person responsible was on leave. The file sat in a shared inbox.
These are not legal problems. They are systems problems, and they are solvable with the right approach.
An AI-powered project intelligence system can ingest a payment claim, identify the CCA response deadline (accounting for working days, public holidays, and contract-specific timeframes), and trigger alerts to the right people well before the window closes. It can track multiple claims across multiple contracts simultaneously, which becomes critical on programmes with five, ten, or twenty active contracts.
More importantly, it can flag when a payment schedule is incomplete, when the reasons for withholding are not adequately documented, or when the response has been drafted but not formally served. These are the gaps that a busy project team misses under pressure, and the gaps that Section 23 punishes without mercy.
Provan builds AI-powered operating systems for infrastructure and engineering businesses, covering six domains: Pipeline, Contracts, Projects, People, Finance, and Risk. The Contracts domain maps every CCA deadline across your project portfolio, calculates working-day windows automatically, and alerts your team before deadlines arrive. Built from 10 years managing projects from $10M to $750M.
Stay on Top of Every CCA Deadline
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